Ordering Information
Quantity Discounts
We happily offer discounts to large orders as well as contracts with school districts and state agencies. The percentage of your discount is determined by the subtotal of the order because that is what matters most to you. Please contact us for a formal quote to determine what your discount will be: accounts@kingore.com
Payment Methods and POs
We welcome purchase orders from campuses, school districts, state agencies, and universities. A formal copy of the approved purchase order is required before fulfilling it. Therefore, the online store does not accept POs. The payment timeframe for all purchase orders is 90 days from receiving our invoice after your shipment is complete.
We also accept all credit and debit cards. (For refunded orders, there is a 5% credit card processing fee of the original transaction amount.)
Tax-exempt Status
Please provide a copy of your organization’s tax exemption certificate so we are able to honor your status. Public school systems exempt from sales tax are not asked to provide documentation.
Fullfillment
Orders typically ship within 48 hours via UPS ground or USPS Priority Mail, depending upon the shipment’s volume. Freight shipping is also available via UPS.
- Expedited requests, please call to place your order and confirm the required date and shipping cost: 866-335-1460.
- International inquiries, please email: info@kingore.com. Our materials have been purchased from China, Mexico, Canada, Caribbean, Brazil, England, Australia, and more.
Returns and Refunds
If there is any damage to your shipment, please take a picture of the package before you open it, and then, dispose of the packaging. This documentation is necessary to file a claim and issue a replacement shipment. Thank you
The return of perfect bound books that are in new condition is welcome. When your return has been received, your card will be immediately credited or PO canceled.
- Exchanges are not available until after the material has been returned to apply as credit.
- Site licenses are nontransferable.
For credit and debit card processing fees, a 5% charge of the original transaction amount is added. Sales paid by direct deposit, check, or cash (with our exhibitor’s receipt) receive a complete refund.