Shipping & Fulfillment
Orders typically ship within 48 hours (during the work week) via UPS ground or USPS Priority Mail, depending upon the shipment’s volume. Freight shipping is also available via UPS.
- Expedited requests and air shipments, please call to place your order and confirm the required date and shipping cost: 866-335-1460.
- International inquiries, please email: info@kingore.com. Our materials have been purchased from China, Mexico, Canada, Caribbean, Brazil, England, Australia, and more.
The shipping cost is 10% of the retail subtotal, and the minimum shipping cost is $10.00. Bulk orders are offered reduced rates.
Returns & Refunds
If there is any damage to your shipment, please take a picture of the package before you open it, and then, dispose of the packaging. This documentation is necessary to file a claim and issue a replacement shipment. Thank you
The return of perfect bound books that are in new condition is welcome. When your return has been received, your card will be immediately credited or PO canceled.
- Exchanges are not available until after the material has been returned to apply as credit.
- Site licenses are nontransferable.
For credit and debit card processing fees, a 5% charge of the original transaction amount is added. Sales paid by direct deposit, check, or cash (with our exhibitor’s receipt) receive a complete refund.